/ ratings. reviews. rewards.
Turn verified voice-of-customer (VoC) feedback into insights that boost retention, drive repeat purchases, and spark loyalty.
/ features
Our tools don’t just collect data, they help you do something about it. Whether you want to track satisfaction, reduce site abandonment, or benchmark against yourself and competitors, Bizrate Insights enables you to turn insights into meaningful action.
/ receipts included
Surveys Completed Annually
We collect over 25 million surveys from real, verified customers every year.
Survey Completion Rate
Our surveys set the gold standard, leading the industry in response rates.
Brands in Our Network
We work with thousands of awesome businesses across North America.
/ benefits
Drive growth and customer loyalty by always listening as your customers shop, buy, and unbox, no matter the channel. With Bizrate Insights, you can easily understand industry trends and make data-driven decisions to meet your business goals.
/ customer success
/ by role
From ecommerce managers to UX designers, Bizrate Insights’ platform delivers the actionable insights you need to make work easier for the whole team.
/ from our experts
Updated 9/25: The following blog is adapted from Bizrate Insights’ past library of white papers and guides that we’ve...
Customer feedback is a powerful resource—but only if it reaches the right teams. Insights in the right hands can...
/ start free
With on-time customer feedback, brands like yours can make high-impact business decisions with confidence. Implementation is easy and takes a few minutes. No engineering team required.
