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Chat, sell & scale with AI across WhatsApp, Facebook, Instagram, Telegram & Webchat — all in one powerful platform.
Broadcasts, Commerce, Shared Inbox & AI Tokens — built for businesses, agencies & resellers.
White-label Ready: Agencies and Resellers can brand, sell add-ons & grow faster.
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BotSailor is a complete WhatsApp marketing and automation platform that helps businesses grow through bulk broadcasting, abandoned cart recovery, COD verification, appointment booking, sequence messaging, user input flows, and a drag-and-drop chatbot builder. It also supports Messenger, Instagram, Telegram, and WebChat in one Shared Inbox. Powered by OpenAI + Gemini and flexible AI Tokens, BotSailor delivers human-like conversations and smart automation at scale.
The more connected you are to the world, the smarter you become.
BotSailor offers numerous built-in integrations, and the list is continually expanding.
PayPal
Mollie
Postmark
Telegram
Instamojo
Google Map
Flutterwave
Google Translator
AWS SES
WP Elementor
Shopify
Active Campaign
WP Form
Paystack
Webform
Mautic
Clickatell
HTTP SMS
Zapiar
Whatsapp Flows
Brevo
Mailgun
SMTP Mail
http-api
WhatsApp Workflow
PayPro
Stripe
API Endpoint
Paymaya
toyyibPay
Whatsapp Catalogue
MyFatoorah
Google Form
Mailchimp
Twilio
Wasabi
AWS
senangPay
Mercado Pago
Open AI
YooMoney
Mandril
Africas Talking
Woo Commerce
webchat
Xendit
google-sheet
Tap
Plivo
Webhook
Razorpay
Nexmol
PhonePe
- Visual Drag & Drop Flow Builder
BotSailor’s Broadcasting Feature is your go-to solution for delivering personalized messages directly to your audience, driving engagement, and increasing sales. With consistently high open rates, it’s the perfect way to keep subscribers informed and connected to your brand.
Use broadcasting to send promotional offers, product updates, newsletters, event invitations, and essential alerts, ensuring your audience never misses an important message.
Why Choose BotSailor for Broadcasting?
High Open Rates: Ensure your messages are seen with personalized broadcasts that directly reach your customers through WhatsApp, Facebook Messenger, and more.
Versatile Campaigns: Tailor your broadcasts for different use cases, from limited-time offers to product launches and event invitations.
Seamless Integration: Easily connect with features like AI-Powered Chatbots and Webhook Automation to create powerful, automated campaigns.
Learn more about crafting personalized, data-driven broadcasts:
How to Create a Personalized Broadcast Message with Different Data on WhatsApp
Take your marketing to the next level with BotSailor’s Broadcasting Feature turning customer interactions into growth opportunities.
BotSailor’s Advanced Shared Inbox centralizes customer interactions from WhatsApp, Facebook Messenger, Instagram DM, Telegram, and Website Chat into one unified dashboard. Manage all chats efficiently without switching between platforms.
Mobile App for Seamless Customer Conversations
Take your customer interactions anywhere with the BotSailor Live Chat Mobile App for Android, iOS, and Desktop. Get instant notifications—even if you’re offline or the app is running in the background—so you never miss a message. Manage chats on the go and enjoy the full power of your omni-channel inbox right from your phone or tablet. Stay connected, respond faster, and collaborate with your team—wherever you are.
Seamless Agent Management
Assign conversations, track performance, and enable multi-agent collaboration for faster resolutions.
Ensure professional and consistent responses with customizable agent signatures.
Automatically transfer chats to the right agent and leverage AI-powered suggestions to enhance response speed and accuracy.
Effortless, Scalable Support
Designed to streamline communication and improve efficiency, BotSailor’s shared inbox helps businesses deliver faster, smarter customer service.
Take your customer interactions to the next level with BotSailor’s AI-Powered Assistant the ultimate solution for intelligent, dynamic, and highly personalized conversations. Designed with advanced AI capabilities, BotSailor ensures your chatbot is always a step ahead in understanding and serving your customers.
Teach your AI Assistant to respond like an expert by training it with FAQs, file uploads, and website data tailored to your business.
Analyze customer queries to identify their exact needs and trigger the most relevant responses or flows in real time.
Manage everything from AI configurations to business hours in one intuitive system, ensuring seamless operations.
Adaptable & Scalable:
Handle anything from routine inquiries to complex customer problems, improving response accuracy and efficiency as the AI learns.
Empower your chatbot to deliver fast, accurate, and human-like interactions that wow your customers while reducing your workload. Whether it’s answering complex queries, automating workflows, or engaging users at scale, BotSailor’s AI Assistant transforms customer support into a strategic advantage.
Boost user engagement, nurture relationships, and automate your messaging workflow with sequence (drip) message. Compose customized messages programmed to reach your customers' inboxes at designated times, seizing their attention and retaining their interest effectively.
Utilize User Input Flow to seamlessly gather customer data without reliance on 3rd-party applications. Imagine an online clothing store asking what styles and sizes you prefer. Then, they could design a unique dress for you and send discounts on similar items. Thus, they can target the right people with the right deals.
Automate and simplify your business processes by integrating third-party webhook-compatible platforms like Typeform, Google Forms, WP Elementor, WooCommerce, and Shopify directly with BotSailor. With Webhook Workflow, you can trigger real-time WhatsApp messages, ensuring customers stay informed at every step. Deliver updates such as order confirmations, abandoned cart reminders, delivery notifications, payment receipts, and more—without lifting a finger.
Unlock Powerful Use Cases:
Order Confirmations:Notify customers automatically when an order is placed or shipped.
Learn to send WooCommerce Order Notifications via Webhook Workflow
Learn to send Shopify Order Notifications via Webhook Workflow
Abandoned Cart Reminders :Recover lost sales by reminding customers to complete their purchases.
Delivery Updates and Payment Confirmations:Keep customers updated on delivery status and payment receipts with automated real-time messages.
BotSailor’s Webhook Workflow simplifies your business operations, enhancing productivity while ensuring customers are always engaged with timely and personalized messages. Start automating today and take your business to the next level.
Enhance your chatbot’s functionality with HTTP API integration in BotSailor’s Bot Flow. Connect your chatbot with external systems, fetch real-time data, and trigger dynamic responses—all without manual intervention.
Integrate third-party applications, databases, or business tools to automate processes and retrieve live data directly within the chat.
Dynamic and Personalized Responses
Use API calls to fetch user-specific data, such as order status, account details, or real-time stock availability, ensuring a more interactive and personalized experience.
Automate Workflows with API Actions
Trigger actions like creating support tickets, updating CRM records, or processing transactions—all within your chatbot conversations.
No-Code API Setup
Easily configure API endpoints within BotSailor’s intuitive bot builder, making integration simple and accessible for businesses of all sizes.
Start driving conversions and streamline your customers' shopping experience with groundbreaking WhatsApp Catalog Integration. Effortlessly display your products and sell directly within WhatsApp. Keep customers engaged, reach a wider audience, and boost sales effortlessly.
Imagine creating interactive forms within your WhatsApp chats. That's what BotSailor's WhatsApp Flows Form does. Need to schedule appointments, collect feedback, or capture leads? This tool makes it easy! By automating tasks like scheduling and lead capture, you'll free up valuable time.
Seamlessly integrate Shopify and WooCommerce with WhatsApp and revolutionize the way you interact with customers. This integration enables you to automate essential workflows, such as sending instant order notifications, Cash on Delivery confirmations, and abandoned cart recovery messages directly to customers on WhatsApp, driving engagement and boosting satisfaction.
Key Benefits of Automation:
Instant Order Notifications:Keep customers updated at every stage of the purchase journey.
Cash on Delivery Confirmation:Automate COD verification messages, ensuring secure and reliable order processing.
Abandoned Cart Recovery:Recover lost revenue by automatically reminding customers to complete their purchases.
With BotSailor’s WooCommerce and Shopify integration, you can automate repetitive tasks, deliver real-time updates, and improve overall customer satisfaction, helping your business scale efficiently and grow.
BotSailor, the innovative multi-channel chatbot platform, excels with a 98% user satisfaction rate and 95% operational accuracy. Managing over 10 million automated responses daily, it fosters 500K interactive engagements per hour. Supporting multilingual communication in 50+ languages and achieving 90% accuracy in user query resolution, BotSailor efficiently handles numerous customer interactions while automating 100,000 tasks. Correcting over 200 million errors and streamlining ecommerce transactions, it offers an exceptional user experience. Embrace the future of automation with BotSailor, where seamless interaction and boundless efficiency prevail.
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This update is the most anticipated and transformative for our business. It allows us to leverage the power of conversational AI across our now four social media communication channels: Messenger, Telegram, WhatsApp, and Instagram. The future is undeniably conversational, and combining this with e-commerce creates the perfect synergy, positioning us at the forefront of the economy's direction. on the top of that more and more AI strategies will accelerate our platform's attractiveness, making it more compelling than ever. Amazing work, team! We have an exciting future ahead!
Their team is responsive, knowledgeable, and always willing to go the extra mile to support us and our clients. They provide comprehensive support throughout the entire customer journey, from onboarding and training to ongoing maintenance and updates. One of the most remarkable aspects of Botsailor is its continuous commitment to innovation.
Thankyou guys for building this. We are running the software reseller and our customers found your panel the best. We had tested and did live work with other panels also and we finally removed all other panels and continued growing botsailor reseller. Best part is the support that you guys over. If support is good, everything will be perfect.
Great
5 Star for "Overall Experience"
5 Star for overall "Feature Availability"
The best I've seen so far
good
great product
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BotSailor is a WhatsApp marketing and automation platform that also supports Facebook Messenger, Instagram, Telegram, and WebChat. It offers broadcasting, abandoned cart recovery, COD verification, appointment booking, and AI-powered workflows — all managed in one Shared Inbox.
BotSailor allows you to run bulk message broadcasts, recover abandoned carts, verify COD orders, and engage customers with sequences, user input flows, and AI-powered replies. Businesses can turn WhatsApp into their top sales and support channel.
Yes. BotSailor includes a visual drag-and-drop chatbot builder so you can create custom flows, automate FAQs, and set up advanced journeys without coding.
Yes. BotSailor supports appointment booking flows that integrate with Google Calendar and Google Meet, making it easy to schedule consultations, doctor visits, or service bookings through WhatsApp and other channels.
No. BotSailor is a fully cloud-hosted platform. Resellers only need a domain to offer white-label chatbot services — BotSailor handles the hosting and management.
AI Tokens are usage credits that power BotSailor’s AI features, including intelligent replies, intent detection, and data training. Packs start from 10M tokens at just $14.50, making AI automation affordable for all businesses.
Yes. BotSailor integrates with both WooCommerce and Shopify for order notifications, abandoned cart recovery, COD verification, and post-purchase automation.
Yes. BotSailor includes a Shared Inbox where multiple agents can manage WhatsApp, Messenger, Instagram, Telegram, and WebChat conversations in one place with AI-assisted replies.
Yes. BotSailor is white-label ready. Agencies and resellers can rebrand the platform, create custom add-ons, resell AI tokens, and grow revenue without managing servers.
BotSailor offers a Free Plan so you can get started without risk. Paid packages begin with the Premium plan at $10.99/month. For resellers, there are two flexible options — user-based or pay-per-use pricing. AI Tokens are sold separately, starting at 10M tokens for $14.50.