Pre-Sales & General FAQ

• What is end-to-end encryption?
• Why is there no web app?
• Why doesn't HighSide use passwords?
• Isn’t Microsoft Teams, Dropbox, Slack (or X company) “secure enough?”
• Does HighSide have mobile apps?
• Does/would HighSide share my data with government agencies?
• Can HighSide, Inc., the company, see/read/access my messages or files?
• What operating systems does HighSide run on?
• View all articles in “Pre-Sales & General FAQ”

Team Administration

• What are HighSide Event Log Connectors and How do I use them?
• What is the Compliance Suite? Who is it for?
• Enterprise Networking and Connectivity
• User Permissions and "User Groups"
• What happens if I deactivate a user? How do I reactivate a user?
• Can I remotely wipe the data off a lost device?
• How do I invite new members to my HighSide team?
• Can my team have multiple administrators?
• View all articles in “Team Administration”

Using HighSide

• Notification Preferences
• Can I use my HighSide account on multiple devices/phones/computers/etc.?
• Can I sign into multiple HighSide teams at once and switch back and forth between them?
• Can I message people outside of my HighSide team?
• How do I upload or change my avatar?
• What is the difference between "open channels" and "private channels?"
• What is the "verify" feature and how do I use it?
• How to switch audio modes on mobile for HighSide Meetings (Voice/Video)
• View all articles in “Using HighSide”

SecureDrive

• Properly Permissioning SecureDrive
• File Attachments vs SecureDrive: What is the Difference?
• SecureDrive Trash Retention and How it Works
• SecureDrive Share Links
• Sharing Files With Guest Users Using SecureDrive
• Getting Started Guide: SecureDrive
• Using SecureDrive Search

Troubleshooting

• How do I access/export my debug log?
• Help me, the address I am seeing is wrong?
• Does My Signup Token Expire?